Where can I find the article number of my product?

The article number of your product is a code of 4 to 8 characters and always contains a combination of letters and numbers. A few examples include: DO235SW, B3971 or … 

Enter your article number every time you are looking for support, parts or accessories for your product. 

The article number is usually on a silver sticker, which you can find on the back or bottom of the appliance. For refrigerators, take a look inside first. For large models, the identification plate can often be found hanging on the inside, which means you do not have to move the refrigerator. 

Always leave the article number in place when you unpack the product. It may come in handy later.  

You will find some examples of the type of sticker that contains your article number below: 

The article number can also be found on the front page of the manual. If you still have the manual to hand, you can easily find it there:

Didn't find what you were looking for?

I have a question about a specific appliance, part or accessory.

I have another question.